⭐ MicroTechGeek – Terms of Service (TOS)

1. General Agreement

By using MicroTechGeek’s repair services, website, or submitting a device for mail‑in repair, you agree to the terms listed below. These terms are designed to protect both the customer and the technician.

2. Diagnosis & Repair Authorization

You authorize MicroTechGeek to perform diagnostics, disassembly, microsoldering, and board‑level repair on your device.

Diagnostics may require opening the device and exposing internal components.

3. No Guarantee of Repair Success

Board‑level repairs involve risk. Some devices may be unrepairable due to prior damage, corrosion, missing components, or hidden faults.

While every repair is performed with professional care, successful repair cannot be guaranteed.

4. Data Responsibility

Although data loss is rare, any repair involving motherboard work carries risk.

Customers are responsible for backing up their data before sending in a device.

MicroTechGeek is not liable for data loss.

5. Warranty

Repairs include a 30‑day limited warranty covering the specific component repaired.

Warranty does not cover:

• Physical damage

• Liquid damage

• Third‑party tampering

• Additional failures unrelated to the repaired area

6. Mail‑In Shipping Policy

Customers are responsible for shipping costs to MicroTechGeek.

Return shipping includes tracking.

MicroTechGeek is not responsible for lost or damaged packages caused by the carrier.

7. Payment Terms

Payment is due upon completion of the repair.

Devices will not be shipped back until payment is received.

8. Non‑Refundable Services

Diagnostics fees, labor fees, and attempted repair fees are non‑refundable, even if the device cannot be fully repaired.

9. Liability Limitations

MicroTechGeek is not responsible for:

• Pre‑existing damage

• Future failures caused by unrelated components

• Damage caused by previous repair attempts

• Devices that fail after repair due to underlying issues

10. Contact Information

For questions or support, contact:

mcrotechgeek@gmail.com

1. Information We Collect

MicroTechGeek collects only the information necessary to provide repair services, including:

• Name

• Contact information (email, phone number)

• Device model and repair details

• Shipping information for mail‑in repairs

We do not collect unnecessary personal data.

2. How Your Information Is Used

Your information is used solely for:

• Communicating about your repair

• Providing diagnostics and service updates

• Processing payments

• Shipping your device back to you

We do not sell, trade, or share your information with third parties.

3. Data Security

We take reasonable measures to protect your information.

However, no online or physical system is 100% secure.

MicroTechGeek is not liable for unauthorized access caused by external factors beyond our control.

4. Device Data & Privacy

During repair, technicians may access internal components of your device.

We do not access, copy, or view personal data such as photos, messages, or accounts.

Any data loss that occurs due to motherboard failure or repair risk is covered under our Data Loss Disclaimer in the Terms of Service.

5. Third‑Party Services

If you use external payment processors or shipping carriers, their privacy policies apply.

MicroTechGeek is not responsible for third‑party data handling.

6. Updates to This Policy

MicroTechGeek may update this Privacy Policy at any time.

Changes will be posted on this website.

1. No Refund on Diagnostics or Labor Fees

All diagnostics fees, labor fees, and attempted repair fees are non‑refundable, even if the device cannot be fully repaired.

Board‑level repair requires time, tools, and expertise, and these costs cannot be reversed.

2. No Refund on Successful Repairs

Once a repair is completed and verified working, refunds are not available.

This includes:

• Component replacements

• Microsoldering work

• FPC connector installation

• Underfill IC removal

• Any board‑level repair

3. Warranty Repairs

If an issue occurs within the 30‑day limited warranty, Mcrotechgeek will re‑evaluate the device.

Warranty covers only the specific component repaired.

If the issue is unrelated, additional fees may apply.

4. Non‑Repairable Devices

If a device is deemed non‑repairable after diagnostics or attempted repair:

• Diagnostics fees are non‑refundable

• Attempted repair fees are non‑refundable

• You may choose to have the device returned or recycled

5. Shipping Fees

Shipping fees are non‑refundable.

Customers are responsible for inbound shipping costs.

Outbound shipping is paid after repair is completed.

6. Abandoned Devices

Devices left unpaid or unclaimed for 60 days will be considered abandoned.

Mcrotechgeek reserves the right to:

• Dispose of the device

• Recycle the device

• Use the device for parts

No refunds will be issued for abandoned devices.